Overview
Strategic Building Blocks
- Business and Technical Drivers
- Digital disruption vs leadership
- Visionary Customers
- Digital Ecosystems
Transformation Discvery
Digital Core
- Products
- Customer Journey / Marketing
- Operational Systems
Digital Leadership Competencies
- Customer Insight
- Technology Insight
- Data / Analytics
- Continual Learning / Innovation
- Digital Culture
Digital Transformation Phases
- Introduction
- Team Development
- Discovery
- Vision and Strategy
- Identification
- Engagement
- Development
- Transformation
Summary
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